Language services
Interpreter management software for language service providers
Language service providers run bookings across email, phone, spreadsheets and chat. NEO unifies them in one multi-tenant platform with an AI assistant on every channel.
Booking on every channel
Email2Book turns inbound email into confirmed interpretation requests. The NEO AI assistant also handles chat, WhatsApp and phone IVR for bookings, changes and status.
- On-site, phone, video and simultaneous job types
- SmartMatch vendor scoring by language, availability, distance and history
- Cross-operator calendar to avoid double bookings
Finance for German and European agencies
A rate engine with segment overrides prices every job. Claims and disputes run as a closed loop, and invoices go out as ZUGFeRD, XRechnung or DATEV exports.
Video, apps and security
LiveKit video meetings with glossary and teleprompter, mobile apps for interpreters, clients and vendors, GDPR tooling and two-factor authentication.
Product in this guide
- NEO (AI · Language Services) — AI-powered interpretation & translation management · neo.timsys.de
Frequently asked questions
Who is NEO for?
Interpreting agencies, language service providers and public-sector teams in Europe, MENA and the US.
Does NEO support German e-invoicing?
Yes. NEO produces ZUGFeRD and XRechnung invoices and DATEV exports.
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