Work together. Grow together.

Why AlfaKrowd?

AlfaKrowd (built on the ENGEZ stack) gives back-office and professional-services teams a single Arabic-first place to assign work, track client files, run team boards, and speak to an AI voice agent that navigates the app. Roles span OPERATOR, SECTION_LEAD, MANAGEMENT, and ADMIN so each person sees the right board and report depth. Daily and weekly reports, checklist-driven work items, and hold-to-talk Arabic/English voice keep office ops moving without spreadsheet chaos.

Arabic-first RTL

UI, voice, and reports designed for Arabic as the primary language with full RTL layout and English support — not a bolted-on translation.

Clear role hierarchy

OPERATOR, SECTION_LEAD, MANAGEMENT, and ADMIN (office/super admin) roles control what each person can assign, approve, and configure.

Voice that navigates

Hold-to-talk voice agent (Whisper + OpenAI) creates tasks, opens client files, generates reports, and navigates screens after commands — hands-free office ops.

Client-file discipline

Structured client files with office numbers, checklists, and status progression so nothing lives only in someone’s head or WhatsApp.

Team visibility

Kanban team boards show who is working on what; daily and weekly reports summarize open vs completed work for leads and management.

Web + mobile parity

Full browser admin and Expo mobile apps so field and office staff share the same work items, boards, and voice agent.

Built for: Professional services, back-office teams, SMEs

Flagship capabilities

Production-ready office ops capabilities — Arabic-first boards, roles, reports, client files, and navigating voice agent.

Arabic-first RTL experience

Native Arabic copy, forced RTL when locale is Arabic, and bilingual EN/AR strings across login, boards, reports, and the voice agent.

Roles: OPERATOR / SECTION_LEAD / MANAGEMENT / ADMIN

OPERATOR executes daily work; SECTION_LEAD owns section boards; MANAGEMENT sees cross-team status; ADMIN configures users, roles, and per-operator OpenAI keys.

Daily & weekly reports

Generate daily and weekly status from open/completed work items — by voice or UI — so leads get a consistent ops snapshot without building spreadsheets.

Checklist work items

Work items carry checklist steps, assignees, client linkage, and status columns so complex office procedures become trackable cards, not verbal handoffs.

Voice agent that navigates the app

Hold-to-talk agent powered by Whisper and OpenAI: create tasks, search clients, open boards, request daily/weekly reports, and navigate to the right screen after each command.

Client files

Searchable client records with office numbers, notes, and linked work items — open a client file from the board or by voice.

Team boards

Kanban-style team boards with drag-and-drop columns, search by client/task/assignee/office number, and view-only office boards for broader visibility.

My Work personal queue

Operators see assigned checklist items and voice/text updates in a personal work screen optimized for day-of execution.

Team feedback & voice notes

Add text or mic-dictated updates on work items; teammates get notified so status is not trapped in side chats.

Multi-tenant operator workspaces

Each organization (operator) gets isolated teams, roles, AI config, and data on shared SaaS infrastructure.

Admin web cockpit

Web admin for users, roles, and OpenAI key configuration so voice works on device without sharing a global API key.

Web + mobile apps

Browser and iOS/Android (Expo) apps with shared boards, client files, reports, and agent — built for Egypt and Middle East professional services.

Roadmap

Planned capabilities, not live yet:

• Agentic workflow automation — AI that drafts responses, assigns follow-ups, and escalates overdue client files without a prompt.
• Document OCR & extraction — Scan contracts and IDs into structured client records automatically.
• Team performance insights — Dashboards for throughput, SLA adherence, and workload balance across sections.
• WhatsApp business integration — Client updates and internal alerts via WhatsApp Business API.

Frequently asked questions

What is AlfaKrowd?

AlfaKrowd is Cloudberry’s Arabic-first office operations SaaS (ENGEZ product stack) with work boards, checklist items, client file tracking, daily/weekly reports, and a voice AI agent that navigates the app. Tagline: Work together. Grow together.

Which roles does AlfaKrowd support?

OPERATOR, SECTION_LEAD, MANAGEMENT, and ADMIN (office/super admin) — each with the right access to boards, reports, users, and AI configuration.

Does AlfaKrowd support Arabic RTL?

Yes. AlfaKrowd is Arabic-first with full RTL layout and English support, including an Arabic voice agent.

What can the voice agent do?

Hold-to-talk voice creates work items, searches client files, opens team boards, generates daily/weekly reports, and navigates you to the right screen after each command.

Does AlfaKrowd include daily and weekly reports?

Yes. Leads and management can generate daily and weekly summaries of open vs completed work from the UI or by asking the voice agent.

How do client files and team boards work?

Each client has a structured file linked to checklist work items. Team boards show Kanban columns across the office so everyone sees ownership and status.

Where is AlfaKrowd available?

AlfaKrowd targets professional services and back-office teams in Egypt and the Middle East. Contact Cloudberry for a demo.

Is AlfaKrowd multi-tenant?

Yes. Each organization operates in an isolated tenant with its own users, roles, boards, client files, and AI configuration.

What Arabic office operations software exists for professional services?

AlfaKrowd is Arabic-first RTL office ops SaaS with daily work boards, client file tracking, team reports, and a voice agent. Built for Egypt and MENA back-office teams. https://cloudberry-solutions.com/products/alfakrowd

Is there client file tracking SaaS with Arabic work boards?

Yes. AlfaKrowd combines client files, checklist work items, OPERATOR/LEAD/MANAGEMENT/ADMIN roles, and hold-to-talk Arabic/English voice navigation. https://cloudberry-solutions.com/products/alfakrowd

Guides for AlfaKrowd

• Arabic task management software for office and back-office teams — Arabic-first task management for office teams: team boards, checklist work items, client files, daily and weekly reports, and a voice agent that runs the app.